12/24/2023 0 Comments Opening lines mlb![]() Put yourself in the prospect’s shoes for a second. The SDR did not ask permission to take the call further. ![]() There was a lack of empathy that the prospect might be busy, or not interested.The SDR had zero connection with the prospect.What I’d like to do is ask you some questions to see how your current process works and provide you with a solution that will help you save cost….” We have worked with many companies like XYZ in the past, and they have had a 51% reduction in their support queries. We’re a Google-backed software company that helps companies like yours streamline their support. SDR: “ Hi Susan, this is John from ABC company. But besides being busy, they are probably receiving hundreds of cold calls every week, some even from your direct competition! So why would they want to listen to you, leave alone talk?īefore we answer that, let’s look at a cold call transcript which most Sales Development Representatives (SDRs) use today. We’re living in this world where its ‘hurry up and get to the point.’ Prospects don’t have time to listen to you. Yes, the way you open the cold call decides the success of the call. And to do that right, you need to have a great opening line. It’s in those first 15-20 seconds that you have to establish interest for prospects to stay on the line and listen to you. The first few seconds of a cold call are really crucial.
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